Covid-19

Covid -19 Spread Prevention Hotel Policy

 

Our hotel applies all the mandatory and optional measures on COVID-19 prevention set by the legislation and has registered the relevant action plan in the designated platform of the Hellenic Chamber of Hotels.

In addition, it has special advantages that allow us to make your stay even safer.

 

In particular:

Air conditioning:
All of our rooms and common areas have independent air conditioning units, with special particle retention filters, ensuring air renewal directly from the outside environment.

Ventilation:
Rooms: All our rooms have natural ventilation. All the rooms have balconies and large balcony doors.

GENERAL

Personal Protective Equipment (PPE): 
Our staff members are ready to welcome you, all wearing Personal Protective Equipment – masks, gloves and robes (where required) – for the proper use of which, they have been specially trained.

Disinfectants: 
We know that gloves are not enough if the hygiene rules are not respected, hence we have put disinfectant stations in many parts of the preparation areas, in order to be constantly utilized by our team.

Staff training: 
All our staff members have been trained and are being trained on a regular basis, in the implementation of the common hygiene measures (hand washing, retain social distancing and handshake avoidance), in the particular measures within their field of job requirements, plus they have been informed of the practices to be applied by every hotel department. Additionally, they have been trained in spotting suspect cases and the actions they have to follow in the event of such an occurrence, according to the instructions of the Greek National Health Organization.

Inspection and maintenance: 
Our hotel did maintain on daily basis its water supply, waste disposal and air conditioning systems, throughout the whole period of suspending its operation. Subsequently, every action and testing set by the relevant directives of the Greek National Health Organization and the other competent authorities were carried out and we have in our possession all the relevant certificates.

Partners and Suppliers:
We have informed all our external partners and suppliers of the necessary protocols and measures to be followed.

Laser thermometer: 
Upon arrival we measure and record the temperature of our team members. Sample temperature checks are also carried out on Guests if necessary

GDPR:
Due to public health reasons and in compliance with the protocol on tourism accommodation businesses, we record the details of our staff and guests (name, nationality, arrival/departure date, telephone, e-mail and address), always respecting the relevant legislative framework on the protection of personal data and privacy.

Doctor: 
Our cooperation with a medical company safeguards that implementation of all measures is also overseen by doctors and that a doctor is on call for our guests 24/7.

RECEPTION

Check-in from 3 p.m. / Check-out until 11am: 
We are required to follow this policy to ensure thorough cleaning and disinfection of rooms.

Key-cards and keys: 
Disinfection of room key-cards and keys takes place either in a special disinfection container or by the use of special UVC disinfection devices.|

Contactless invoicing and payment: 
You may pay by electronic means and we may forward to you your receipt document in the same way.

Medical Kit: 
Special equipment (medical kit) is available in case of event occurrence, (disposable gloves and masks, antiseptic, cleansing napkins, apron, long sleeve robe, laser thermometer).

 

 

HOUSEKEEPING

Surface disinfection: 
Feel safe! Surfaces in common areas undergo disinfection treatment every 60 minutes, with greater emphasis and frequency on the frequently touched surfaces (such as doorknobs, handles, elevator keys, front-desk surfaces).

Ventilation: 
We are thoroughly ventilating the room with fresh air opening the balcony doors and the windows that all our rooms have.

Room cleaning:

Clening service 7 days per week

Linen: 

Bed Linen change 2 times per week. Towel change 3 times per week .

Linen management: 
Dirty linen are picked and sorted using appropriate PPE (bathrobe), placed in sealed bags with special labeling to be transported for laundering and the used service tray is disinfected after each use -between rooms. Clean linen are kept in a place other than the dirty linen, with relevant labeling, following hygiene statute, as we always do.